Islami Bank is the largest bank in the country and the officials should make efforts to further increase the trust of the people in this institution. Customers are the lifeblood of the bank, so ensuring their satisfaction is the main goal of the bank. All the problems of the customers should be resolved through service. Any complaint of the customers should be considered seriously and an attempt should be made to resolve it immediately. The officials and employees should consider this bank as their own. When the institution is considered as their own, the quality of service and speed of work will increase manifold. Islami Bank Bangladesh PLC Chairman Prof. Dr. M. Zubaidur Rahman said these things as the chief guest at the officer conference of the officers and employees of the 3 zones and 5 corporate branches of Islami Bank Bangladesh PLC held at the military barracks of Dhaka Cantonment on Saturday, January 31, 2026. The program was presided over by the Managing Director of the bank, Md. Omar Faruk Khan. The Chairman of the Executive Committee of the Bank, Mohammad Khurshid Wahab, Chairman of the Audit Committee, Mohammad Abdus Salam, FCA, FCS, Chairman of the Risk Management Committee, Professor Dr. M Masud Rahman and Independent Director Md. Abdul Jalil spoke as special guests. The Additional Managing Director Md. Altaf Hussain delivered the welcome speech and the Deputy Managing Director Md. Mahbub Alam expressed his vote of thanks. At this time, the Additional Managing Directors of the Bank, Engineer Mohammad Jamal Uddin Majumder and Dr. M Kamal Uddin Jasim, along with senior executives of the head office, zone heads and executives and officials from all levels were present. In his speech, the bank’s Managing Director Md. Omar Farooq Khan said that there is no alternative to investing in small and medium enterprises to strengthen the country’s economic foundation. Investment in the SME sector must be further expanded. He urged the officials to make banking services easier for the common man by ensuring improved customer service.